[et_pb_section fb_built=”1″ next_background_color=”#ffffff” admin_label=”Header” _builder_version=”4.16″ background_color=”rgba(239,103,40,0.96)” use_background_color_gradient=”on” background_color_gradient_direction=”148deg” background_color_gradient_stops=”#2130b7 19%|#ff915e 100%” background_color_gradient_start=”#2130b7″ background_color_gradient_start_position=”19%” background_color_gradient_end=”#ff915e” background_image=”https:\/\/www.smartmemphisfiber.com\/wp-content\/uploads\/2023\/10\/software-06.png” parallax=”on” custom_margin=”||||false” custom_padding=”6vw||10vw||false|false” bottom_divider_style=”arrow” bottom_divider_height=”18vw” bottom_divider_repeat=”0.7x” bottom_divider_flip=”horizontal” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_width_px__hover=”1080px” custom_width_px__hover_enabled=”1080px” custom_width_percent__hover=”80%” custom_width_percent__hover_enabled=”80%” global_colors_info=”{}” use_custom_width__hover=”off” use_custom_width__hover_enabled=”off” width_unit__hover=”on” width_unit__hover_enabled=”on” gutter_width__hover=”3″ gutter_width__hover_enabled=”3″ parallax_1__hover=”off” parallax_1__hover_enabled=”off” parallax_2__hover=”off” parallax_2__hover_enabled=”off” parallax_3__hover=”off” parallax_3__hover_enabled=”off” parallax_4__hover=”off” parallax_4__hover_enabled=”off” parallax_5__hover=”off” parallax_5__hover_enabled=”off” parallax_6__hover=”off” parallax_6__hover_enabled=”off” parallax_method_1__hover=”on” parallax_method_1__hover_enabled=”on” parallax_method_2__hover=”on” parallax_method_2__hover_enabled=”on” parallax_method_3__hover=”on” parallax_method_3__hover_enabled=”on” parallax_method_4__hover=”on” parallax_method_4__hover_enabled=”on” parallax_method_5__hover=”on” parallax_method_5__hover_enabled=”on” parallax_method_6__hover=”on” parallax_method_6__hover_enabled=”on” use_background_color_gradient__hover=”off” use_background_color_gradient__hover_enabled=”off” background_color_gradient_start__hover=”#2b87da” background_color_gradient_start__hover_enabled=”#2b87da” background_color_gradient_end__hover=”#29c4a9″ background_color_gradient_end__hover_enabled=”#29c4a9″ background_color_gradient_type__hover=”linear” background_color_gradient_type__hover_enabled=”linear” background_color_gradient_direction__hover=”180deg” background_color_gradient_direction__hover_enabled=”180deg” background_color_gradient_direction_radial__hover=”center” background_color_gradient_direction_radial__hover_enabled=”center” background_color_gradient_start_position__hover=”0%” background_color_gradient_start_position__hover_enabled=”0%” background_color_gradient_end_position__hover=”100%” background_color_gradient_end_position__hover_enabled=”100%” background_color_gradient_overlays_image__hover=”off” background_color_gradient_overlays_image__hover_enabled=”off” parallax__hover=”off” parallax__hover_enabled=”off” parallax_method__hover=”on” parallax_method__hover_enabled=”on” background_size__hover=”cover” background_size__hover_enabled=”cover” background_position__hover=”center” background_position__hover_enabled=”center” background_repeat__hover=”no-repeat” background_repeat__hover_enabled=”no-repeat” background_blend__hover=”normal” background_blend__hover_enabled=”normal” allow_player_pause__hover=”off” allow_player_pause__hover_enabled=”off” background_video_pause_outside_viewport__hover=”on” background_video_pause_outside_viewport__hover_enabled=”on” make_fullwidth__hover=”off” make_fullwidth__hover_enabled=”off” use_custom_gutter__hover=”off” use_custom_gutter__hover_enabled=”off” make_equal__hover=”off” make_equal__hover_enabled=”off” border_radii__hover=”on||||” border_radii__hover_enabled=”on||||” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)” filter_hue_rotate__hover=”0deg” filter_hue_rotate__hover_enabled=”0deg” filter_saturate__hover=”100%” filter_saturate__hover_enabled=”100%” filter_brightness__hover=”100%” filter_brightness__hover_enabled=”100%” filter_contrast__hover=”100%” filter_contrast__hover_enabled=”100%” filter_invert__hover=”0%” filter_invert__hover_enabled=”0%” filter_sepia__hover=”0%” filter_sepia__hover_enabled=”0%” filter_opacity__hover=”100%” filter_opacity__hover_enabled=”100%” filter_blur__hover=”0px” filter_blur__hover_enabled=”0px” mix_blend_mode__hover=”normal” mix_blend_mode__hover_enabled=”normal” animation_style__hover=”none” animation_style__hover_enabled=”none” animation_repeat__hover=”once” animation_repeat__hover_enabled=”once” animation_direction__hover=”center” animation_direction__hover_enabled=”center” animation_duration__hover=”1000ms” animation_duration__hover_enabled=”1000ms” animation_delay__hover=”0ms” animation_delay__hover_enabled=”0ms” animation_intensity_slide__hover=”50%” animation_intensity_slide__hover_enabled=”50%” animation_intensity_zoom__hover=”50%” animation_intensity_zoom__hover_enabled=”50%” animation_intensity_flip__hover=”50%” animation_intensity_flip__hover_enabled=”50%” animation_intensity_fold__hover=”50%” animation_intensity_fold__hover_enabled=”50%” animation_intensity_roll__hover=”50%” animation_intensity_roll__hover_enabled=”50%” animation_starting_opacity__hover=”0%” animation_starting_opacity__hover_enabled=”0%” animation_speed_curve__hover=”ease-in-out” animation_speed_curve__hover_enabled=”ease-in-out” hover_transition_duration__hover=”300ms” hover_transition_duration__hover_enabled=”300ms” hover_transition_delay__hover=”0ms” hover_transition_delay__hover_enabled=”0ms” hover_transition_speed_curve__hover=”ease” hover_transition_speed_curve__hover_enabled=”ease” background_color_gradient_stops__hover=”#2b87da 0%|#29c4a9 100%”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.22.2″ text_font=”||||||||” header_font=”Poppins|600|||||||” header_font_size=”5vw” header_line_height=”1.5em” background_layout=”dark” max_width=”800px” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|phone” module_alignment=”left” custom_margin=”||20px” animation_style=”fade” header_font_size_tablet=”38px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_text_shadow_style=”preset3″ header_text_shadow_vertical_length=”0.3em” header_text_shadow_blur_strength=”1.4em” header_text_shadow_color=”rgba(0,0,0,0.24)” global_colors_info=”{}” header_3_font_size__hover=”22px” header_3_font_size__hover_enabled=”22px” header_3_letter_spacing__hover=”0px” header_3_letter_spacing__hover_enabled=”0px” header_3_line_height__hover=”1em” header_3_line_height__hover_enabled=”1em” header_3_text_shadow_style__hover=”none” header_3_text_shadow_style__hover_enabled=”none” header_3_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_3_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”F.A.Q.” _builder_version=”4.16″ custom_padding=”54px|0px|100px|0px|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.smartmemphisfiber.com\/wp-content\/uploads\/2023\/10\/Memphis_Fiber_Logo-01.png” title_text=”Memphis_Fiber_Logo-01″ align=”center” _builder_version=”4.22.2″ _module_preset=”default” max_width=”45%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.2″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_toggle title=”What is fiber internet? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#5768d0″ open_icon_color=”#5768d0″ _builder_version=”4.22.2″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_line_height=”2em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n
Fiber internet, or fiber-optic internet, uses thin strands of glass to transmit data as pulses of light. This technology allows for incredibly fast data transfer speeds and supports higher bandwidth, which means it can handle more data simultaneously. This makes it ideal for high-demand applications like remote work and learning, streaming high-definition video, online gaming, and handling multiple devices at once. Fiber internet is reliable and has a more consistent internet experience. It is a generational solution, adaptable to future technologies and applications.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”What internet speeds can I expect in my area? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#5768d0″ open_icon_color=”#5768d0″ _builder_version=”4.22.2″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_line_height=”2em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n
Internet service will be available through Ting, which will offer symmetrical 2 gigabit per second speed (Gbps) citywide. This is among the fastest internet speeds available anywhere in the country.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Will higher speed also be available? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#5768d0″ open_icon_color=”#5768d0″ _builder_version=”4.22.2″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_line_height=”2em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n
Ting will offer 2 Gbps service, among the fastest speeds available anywhere in the country. Because download and upload speeds are symmetrical, you won’t experience jumpiness and lagging that can result from asymmetrical upload and download speeds. One of the benefits of the fiber network is that it can adapt to future needs without undertaking additional construction. So, the network can meet Memphians’ needs now and as technology evolves and people’s needs change, the network can meet future demand \u2013 all without future disruptions to residents and neighborhoods.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Can I get fiber internet through my existing internet provider?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#5768d0″ open_icon_color=”#5768d0″ _builder_version=”4.22.2″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_line_height=”2em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Fiber internet from existing providers is only available to approximately 25% of Memphians. Contact your internet service provider directly to determine if it’s available in your neighborhood. The City of Memphis has contracted with mStreet Fiber Memphis<\/span> to design, build, finance, and manage fiber broadband infrastructure that will pass at least 85% of Memphis residential and business premises citywide, making fiber internet much more widely available than it is today.<\/p>\n Ting, an internet service provider (ISP), will provide fiber internet service over this network. Service will be available to the first Memphians starting in Q3 2024.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How much does it cost? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#5768d0″ open_icon_color=”#5768d0″ _builder_version=”4.22.2″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_line_height=”2em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” locked=”off” global_colors_info=”{}”]<\/p>\n Ting will offer a 2 gigabit per second (Gbps) service for $89 monthly. Additional pricing and service levels\u2014including accessible options for qualifying low-income households\u2014will be announced closer to the service launch.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”When will it come to my community?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#5768d0″ open_icon_color=”#5768d0″ _builder_version=”4.22.2″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_line_height=”2em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” locked=”off” global_colors_info=”{}”]<\/p>\n